Senior Manager: Warehouse and Operations - Logistics - R500K - R400K
RPO Recruitment
Edenvale, Gauteng
Permanent
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Posted 12 October 2023

Job Details

Job Description

RPO Recruitment’s client in the logistics industry is urgently seeking the expertise of a Senior Manager: Warehouse and Operations to join their team in Edenvale, Gauteng.


Responsibilities:

  • Provide leadership to all facets of fulfilment centre operations and ensure products are correctly received, put-away, stored, correctly picked, packaged, labelled, and shipped out to customers in a timely & cost-effective manner.
  • Evaluate and develop operational policies and procedures to ensure the most efficient and effective processing of delivery orders; control of damages, picking errors and mispack; short packs; and excellence in customer service levels.
  • Develop and roll-out fulfilment centres in new markets and/or regions, cross-docks, and last mile logistics stations to ensure excellent customer service levels are maintained.
  • Ensure cross-docks, micro distribution centres and last mile logistics stations operate in an efficient and cost-effective manner.
  • Develop, measure, track and achieve performance goals, objectives and KPIs such as OTIF, OOS and Line Fill (%), SLA Adherence, etc.
  • Develop productivity & accuracy standards and follow-up to ensure acceptable quality control standards are met.
  • Ensure that those safe work practices are followed to support a safe work environment.
  • Ensure communication and teamwork among staff members to aid in the Maximize the capabilities of Warehouse Management System.
  • Accomplishment of the business objectives.
  • Analyze projected sales/deliveries and plan for adequate staffing and equipment.
  • Ensure that facility technical needs are adequately monitored, and equipment is maintained.
  • Drive continuous improvement by analyzing and making improvement recommendations to established processes and procedures.
  • Drive continuous improvement in accuracy and customer service and quality levels.
  • Develop and maintain inventory/security controls to prevent shrinkage and shortages.
  • Enforce compliance with all governmental laws and statutory requirements.
  • Responsible formulating and controlling expense budget.
  • Report expenses in an accurate and timely manner.
  • Recommend and cost justify any CAPEX.
  • Ensure the organizational structure and human capital are aligned with strategic objectives of the business.
  • Provide leadership to the recruitment and training of staff.
  • Develop people through coaching, counselling, and motivating associates to attain optimum performance, productivity levels, and staff morale.
  • Conduct monthly performance reviews for direct reports and ensure staff performance reviews are conducted.
  • Ensure that all Company and HR policies and practices are communicated to staff and practiced.
  • Ensure that staff are trained on safe work practices.


Requirements:

  • A four-year degree from a recognized University in Industrial Engineering or any other relevant qualification.
  • 5-8 years' experience and/or working knowledge of logistics systems and processes, productivity standards, and technology.
  • Demonstrated practice of exemplary leadership skills, i.e., ability to manage people, delegate, train and motivate people at all levels.
  • Fluency in English and ability to communicate clearly and firmly.
  • Executive presence and an ability to confidently interact at with senior managers, executives, and directors.
  • Ability to work in a fast-paced environment and prioritize appropriately.
  • Excellent analytical and problem-solving skills.
  • Effective organizational skills.
  • Sense of urgency required to work in a deadline driven environment.
  • Computer literate (PC and Warehouse Management Systems).
  • Knowledge of Lean Operations, Six Sigma and 5S.
  • A clean criminal record is mandatory.
  • Minimum 5 years’ experience in warehouse management, e-commerce fulfilment and last-mile logistics.
  • Solid experience and a deep understanding of logistics, e-commerce, retail, fashion, and technology sectors.
  • A proven track record in building sales departments and an ability close on deals.
  • High level of written, verbal and interpersonal skills.
  • Demonstrated ability to build strong working relationships with business partners. and key stakeholders and the ability to work under pressure in a cross functional organization.
  • Ability to communicate and articulate issues clearly.
  • MS Office, Google Suite.
  • Warehouse Management Systems (WMS).
  • You may need to lift and move products that weigh up to 30kg.
  • You may need to be able to lift, bend, twist, kneel and crouch.
  • You may be required to sit and/or stand and/or walk for a long time, this could be more than 8 hours per shift.
  • You must be able to follow safety, and quality standards.


Benefits:

  • Salary: R400K/yr - R500K/yr, salary negotiable


Contact RPO Recruitment for your next career opportunity.

  • Salary: negotiable.
  • Our client is offering a highly competitive salary for this role based on experience.
  • Apply for this role today, contact Shannon Thomson and Jamie-lee McCallum at RPO Recruitment or on LinkedIn
  • You can also visit the RPO Recruitment website: rporecruitment.us or email us your CV: [email protected]

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.